CIRCLE LEAD (Sr. Manager)

  • Location: Bratislava region
  • Salary: 2 500-3 500 EUR/m

Our client, a strong player in the field of financial services is facing with the transformation of processes in line with an agile mindset and changes related, so a very new role is established in the company structure. Want to take over it?

I'm interested

Description

The circle you would be responsible for delivers globally shared services to wholesale entities across the globe.

You will report to a Head of Department/ Super Circle Lead.

Responsibilities:
  • lead various Customer Loyalty Teams grouped into one Circle (Team Leaders as direct reports)
  • take ownership of the day-to-day service delivery of the services within your circle, always keeping clients and risk on top of mind
  • help teams to increase their self-steering through our agile way of working
  • actively engage in continuous improvement and operational excellence initiatives
  • coach colleagues, including team leaders in the transition from followers towards being in the driver’s seat
  • help create a differentiating client experience
  • pro-actively manage your stakeholders across the organisation

Requirements

  • mature and servant leader who enjoys managing diverse teams (min. 30 people in total)
  • naturally collaborative person, English speaker who listens and invests in others to achieve common goals in line within fast changing work environment
  • experienced in client operations, operational excellence, change management, agile

You are that person who inspires others and is naturally followed despite of status given.

You have an intrinsic positive mindset with a natural need to see solutions instead of problems.

Offer

A unique opportunity to become part of sr. management team of the changing global organization on a local level.

You will see results behind you.

Other perks and benefits will be discussed during the hiring process.

Detail

  • Location: Bratislava region
  • Work type: full-time
  • Salary: 2 500-3 500 EUR/m
  • Required languages: English (C1)
  • Suitable for graduates: no
  •  
  • Reference number: A10603

Sounds interesting?

Fill out the form below and our recruiter will get in touch with you to discuss more details about the position.


CIRCLE LEAD (Sr. Manager)

Pauková Alena

Senior Talent Sourcer

Do you need more information about the position? Get in touch!

+421 901 754 688 alena.paukova@goodcall.sk

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