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Plynárenská 1, Bratislava +421 910 744 005 info@goodcall.sk

Business Channel Specialist with French

French speakers with interest in solving technical issues within banking environment are wanted! If you would like to join our stable multiculti team of Client Support, contact me.

  • Work type: full-time
  • Salary: 1 100-1 400 EUR/m
  • Region: Bratislava
  • Required language: English (C1) and French (C1)
  • Suitable for graduates: yes
  • Reference num.: A9013
Alena Pauková

Alena Pauková

+421 901 754 688 alena.paukova@goodcall.sk

What is it all about?

Our ideal team mate will:

  • Solve clients queries and detect functional issues
  • Diagnose, prioritize, advise and resolve various operational matters on international level
  • Maintain contact with clients about the progress of their request
  • Support continuous improvement of client satisfaction
  • Gather, register and process Masterdata within internal software
  • Identify and propose suggestions on process improvement

Who are you?

We would gladly meet you, if you will find yourself in these sentences:)


Technical or Banking education background is more than welcome (not mandatory).
We need you to feel comfy to talk about different issues connected to the banking products as well as technical problems with using of internal programme.
You just know what you are talking about - but you don t have to worry, we will teach you everything- but you have to be an enthusiastic learner.

  • Your English is perfect and your French is even more perfect
  • You like to communicate in a diplomatic way and you love to solve problems
  • You are a great team mate - always ready to help with the heart in the right place
  • You are familiar with fast-paced environment and you have previous experience in customer service from SSC ( that would be very nice, but it is not necessary)

If this short story was about you don t be afraid and let us know that you are here!

Why is this position attractive?

  • Working for a major European Financial Institution
  • Competitive salary
  • Friendly and attractive banking work environment
  • Working in an international team
  • Opportunities for self-development
  • Other financial / non-financial benefits
  • Work type: full-time
  • Salary: 1 100-1 400 EUR/m
  • Region: Bratislava
  • Required language: English (C1) and French (C1)
  • Suitable for graduates: yes
  • Reference num.: A9013

Contact

Alena Pauková

Alena Pauková

+421 901 754 688 alena.paukova@goodcall.sk
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