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Plynárenská 1, Bratislava +421 910 744 005 info@goodcall.sk

Team Lead | Collections

We are looking for energetic people manager who enjoys communication in English, leading diverse people and with the degree of assertiveness.

  • Work type: full-time
  • Salary: 1 800-2 100 EUR/m
  • Region: Bratislava region
  • Required language: English (C1)
  • Suitable for graduates: no
  • Reference num.: A10523
Alena Pauková

Alena Pauková

+421 901 754 688 alena.paukova@goodcall.sk

What is it all about?

Your job will be on 80% related to people management including responsibility for the NEWLY-HIRED team of up to 15 members.
  • HR RELATED TASKS (hiring, salary, career planning
  • OPERATIONAL TASKS
  • MENTORING
  • COUCHING
  • MONITORING DAILY WORKLOAD AND EVALUATION
  • SUPPORTING TEAM IN DAILY CUSTOMER ISSUE REGARDING THE COLLECTIONS
  • TEAM MEETINGS

You will directly report to local Finance Manager (US citizen) and be a right hand in escalations issues and communication with business and customers.

As you will work at Shared Services, continuous improvements and ensuring compliance of processes with internal procedures, are also included.

Who are you?

Do you have finance background in Finance? Perfect.
You do not have? No worries, all you need is:

  • Experience with leading a team (1+year to be able to get along various situations)
  • C1 ENGLISH language (90% of working time using English)
  • CUSTOMER ORIENTATION
  • Excellent problem-solving skills and ASERTIVENESS
  • Strong and balanced personality who always finds solution
  • Ability to deal courteosuly and tactfully

As the job scope of your subordinates relates with cash collection and facing with stressful situation on daily basis, you should see yourself as pragmatic person with argumentation skills.

Why is this position attractive?

Our client, the world´s leader in the technology and industrial market, provides its employees with several benefits:

  • Mothly bonus
  • Free hands in decision making
  • Room for self-improvement and building your career path constantly
  • Unlimited contract and financial support with relocation to Bratislava
  • On-site kindergarten
  • Elaborate career plan and opportunity to grow professionally
  • Friendly work environment and ground for new ideas and thoughts to improve teamwork and work atmosphere
  • Beautiful new offices in ecofriendly building
  • Quick recruitment process
  • Work type: full-time
  • Salary: 1 800-2 100 EUR/m
  • Region: Bratislava region
  • Required language: English (C1)
  • Suitable for graduates: no
  • Reference num.: A10523

Contact

Alena Pauková

Alena Pauková

+421 901 754 688 alena.paukova@goodcall.sk
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