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Plynárenská 1, Bratislava +421 910 744 005 info@goodcall.sk

Team Leader - Collections & Dispute

We are looking for energetic people manager who enjoys communication in English, leading diverse people and with the degree of assertiveness.

  • Work type: full-time
  • Salary: 1 650-2 300 EUR/m
  • Region: Bratislava region
  • Required language: English (C1)
  • Suitable for graduates: no
  • Reference num.: A9589
Alena Pauková

Alena Pauková

+421 901 754 688 alena.paukova@goodcall.sk

What is it all about?

Your daily responsibilities will be:

  • Monitoring daily workload, backlog, resolving daily issues regarding the OTC area as well as managing the month-end close activities
  • Responsibility for the middle-size team of up to 10 members (hiring, talent management, development, motivation, monthly 1 to 1 meetings, evaluations, weekly team meetings and others)
  • Directly reporting to OTC manager and supporting him in solving escalation issues and communication with business and customers
  • Developing and implementing improvements, ensuring correctness and compliance of processes with internal procedures, responsibility for the overall quality

Who are you?

We will glady contact you if you possess of the following:

  • Degree in business administration or adequate professional experience focusing on Finance/ Customer Service
  • At least 1 year of working experience with leading of small team (just coordination is not enough)
  • Advanced knowledge of Accounting
  • Perfect English language (verbal and written form)
  • Advanced user of MS-Office (Excel - Pivot tables, formulas)
  • Able to work in fast-paced international environment
  • Are known as reliable and dynamic individual with natural leadership assumptions

Why is this position attractive?

Information about employer's benefits will be provided during interview.
  • Work type: full-time
  • Salary: 1 650-2 300 EUR/m
  • Region: Bratislava region
  • Required language: English (C1)
  • Suitable for graduates: no
  • Reference num.: A9589

Contact

Alena Pauková

Alena Pauková

+421 901 754 688 alena.paukova@goodcall.sk
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