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Plynárenská 1, Bratislava +421 910 744 005 info@goodcall.sk

VIP Clients Support Specialist

Experienced in customer care area but do not know where to continue? Make a next step with us and join a newly established team in a leading financial institution.

  • Work type: full-time
  • Salary: 1 100-1 500 EUR/m
  • Region: Bratislava region
  • Required language: English (C1)
  • Suitable for graduates: yes
  • Reference num.: A9588
Alena Pauková

Alena Pauková

+421 901 754 688 alena.paukova@goodcall.sk

What is it all about?

You will play an essential role in solving complex problems of large corporate clients on a daily basis. As a central point of contact you will manage client s requests, investigations and changing in their banking services mostly via e-mail communication.

You will be responsible for building strong relationships with clients and help them with solving different issues- it means that you will get complex knowledge from operational finance area, payments flows, treasury business and cash management.

Who are you?

Do you consider yourself as an excellent problem-solver who is not afraid to go deeper into a problem and always wants to propose the best solution for a client?

Great! Then continue reading...

We would gladly meet you if you are also:
  • service- oriented
  • not afraid of taking the responsibility
  • familiar with fast-paced corporate environment
  • perfect in English (verbal and written)
  • have at least one year of relevant experience in client service function
  • able to deal with stress situations and stay calm when incidents occur

If you have found yourself in this short description let us know about you:)

Why is this position attractive?

Our client offers:
  • Working for international and stable financial institution
  • Challenging work in a new, dynamic team that communicates with colleagues worldwide
  • Opportunities for self-development
  • Language courses
  • 3rd pillar retirement saving and Life insurance
  • Annual bonus
  • Cafeteria benefit
  • Extra holiday days and others
  • Work type: full-time
  • Salary: 1 100-1 500 EUR/m
  • Region: Bratislava region
  • Required language: English (C1)
  • Suitable for graduates: yes
  • Reference num.: A9588

Contact

Alena Pauková

Alena Pauková

+421 901 754 688 alena.paukova@goodcall.sk
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